Your well-being is our priority

99ab Responsible Gaming — Keep the fun in control

Online gaming is meant to be fun — and we want it to stay that way. The responsible gaming tools at 99ab are always in your hands, so you can set your own limits on your own terms.

The 99ab Promise

Don't Let Entertainment Turn Into Addiction
All limit-setting tools are available completely free of charge
We're here for you whenever you need support
We are committed to preventing minors from accessing our platform at all times
We'll pause your account whenever you ask

Responsible Gaming Policy
Self-Exclusion Feature
Session Time Limit
Setting a Deposit Limit
Minor Protection
24/7 Bengali Support

The Core Pillars of Responsible Gaming

What we do at 99ab to keep gaming safe and enjoyable

Set Your Own Spending Limit

Set your own daily, weekly, or monthly deposit limit. Once you hit it, the system automatically blocks further deposits — no pressure, no exceptions.

Session Timer & Breaks

Keep the session timer on to track how long you've been playing. Setting an auto-logout means you won't lose track of time without realising it.

Self-Exclusion

If you feel like you need a break, you can pause your account anywhere from 7 days up to a permanent self-exclusion. Once activated, this cannot easily be reversed.

Loss Limit

Once you've lost a set amount, your session will automatically end. It's one of the most effective ways to stop chasing losses.

Reality Check

A pop-up will appear at set intervals showing how long you've been playing and how much you've won or lost. It keeps you grounded in reality.

Minor Protection

99ab is strictly for users aged 18 and above. Age verification is mandatory at registration. Any account flagged as suspicious is automatically queued for review.

Gaming is for entertainment — not income

Responsible gaming at 99ab isn't just a list of rules — it's a mindset. Our goal is for every user to understand their own limits and play with their wellbeing in mind.

Online gaming and Sports Betting are forms of entertainment. Placing a bet on Bangladesh in a cricket match, competing with friends in a game — these are fun. But when the fun turns into compulsion, when a loss triggers the urge to bet again, when you start lying about your gaming — that's a sign something is wrong.

99ab wants to be clear — our platform is not a way out of financial hardship. Betting with borrowed money or at the expense of household essentials is never the right call. Only game with money you can afford to lose without it affecting your daily life.

Online gaming is growing fast in Bangladesh — and that's a good thing. But awareness needs to grow alongside it. 99ab sees promoting that awareness as its own responsibility. We want our users to keep enjoying the platform for years to come — not burn out quickly and leave disappointed.

Signs of Problematic Gaming

If any of the following sounds familiar, pause and ask yourself honestly. It's not a sign of weakness — it's a sign of self-awareness.

  • You've been betting beyond your budget and regretting it afterward
  • You're betting again to recover money you've already lost
  • You've tried to cut back or stop gaming but haven't been able to
  • You've been lying to family or friends about your gaming
  • You've been cutting household or essential expenses to fund gaming
  • Feeling irritable or restless when you're not playing?
  • Gaming is affecting your work, studies, or relationships
Asking for help is a sign of strength

If you recognise any of the signs above in yourself, reach out to 99ab Support. We don't judge — we're here to help. Setting up self-exclusion or a deposit limit takes just a few minutes.

Tips for Building Healthy Gaming Habits

Responsible gaming isn't about quitting — it's about playing smart. These small habits can make a big difference:

  • Set a maximum budget before you play and stick to it
  • Take a short break after a win — don't ride the excitement and stake everything at once
  • Don't chase a bad day — today is done, tomorrow is a fresh start
  • Avoid betting when you're drinking or under emotional stress
  • Keep gaming a small part of your life — not the whole of it
  • Be honest with your family — hiding things only makes the problem worse
  • Take regular breaks and make time for other activities you enjoy

In the "Responsible Gaming" section of 99ab's Account Settings, you'll find all the tools in one place. You can set every limit yourself without needing to contact support.

And if things start feeling out of control — if it's getting hard to manage on your own — talk to someone you trust. Professional help is also worth considering. Gaming addiction is a recognized condition, and treatment is available.

Check Yourself

Think through the questions below. If most of your answers are "yes", it may be time to take a step back.

1

Did you spend more on betting or gaming last month than you intended to?

2

Finding yourself logging back in to calm down after a loss?

3

Has gaming been cutting into your sleep, work, or family time?

4

Have you hidden how much you're playing from friends or family?

5

Have you placed bets beyond your means, hoping to win it back?

6

Tried to stop but found yourself coming back after just a few days?

If you answered "Yes" to more than 3 questions, contact 99ab Support or activate self-exclusion.

Signs of Healthy Gaming
Playing Within Your BudgetMost Important
Respecting Time LimitsVery Important
Taking a Break After a LossImportant
Letting Family KnowRecommended
Avoiding Loss ChasingWarning Signs
Related Pages
Terms & Conditions Privacy Policy About Us FAQ

How to Use 99ab's Responsible Gaming Tools

Activate in just a few clicks from Account Settings

Setting a Deposit Limit

Set a maximum deposit cap for any period — daily, weekly, or monthly.

  • Profile → Account Settings → Responsible Gaming
  • Select "Deposit Limit"
  • Enter the amount and duration, then confirm
  • Lowering a limit takes effect immediately; raising one requires a 24-hour waiting period.
Session Time Limit

Decide how long you want to play in one sitting. When the time is up, you'll be logged out automatically.

  • Choose "Session Limit" from the Responsible Gaming menu
  • Set anywhere from 30 minutes up to 8 hours
  • You'll get a reminder 5 minutes before your time is up
  • Your next session will begin when you log in again
Self-Exclusion

Voluntarily exclude yourself from your account for a set period.

  • 7 days / 1 month / 3 months / 6 months / Permanent — five options available
  • Once activated, it cannot be reversed before the period expires
  • Attempting to open a new account during this period will be blocked
  • Your balance stays safe and can be withdrawn once the period ends
Loss Limit

Your session ends automatically once you hit a set loss amount — no more chasing losses.

  • Set a maximum loss amount per day or per week
  • When the limit is reached, your session ends automatically and you'll receive a notification
  • You can resume play the next day or after your chosen break period ends
Reality Check Notifications

At set intervals, a brief summary appears showing how long you've been playing and your net result.

  • Notification intervals of 30 minutes / 1 hour / 2 hours available
  • The pop-up shows your net win/loss and total time played
  • After viewing the notification, it's entirely your choice to continue playing or stop
Promotion Opt-Out

Easily opt out of bonus and promotional messages whenever you like.

  • Select "Turn Off Promotions" in the communication preferences menu
  • SMS, in-app, or email — manage each channel separately
  • Can be reactivated at any time

Steps to Set Your Limits

Activate responsible gaming tools in just a few minutes

1
Log In

Log in to 99ab and click the profile icon in the top-right corner.

2
Go to Settings

Select "Account Settings", then click the "Responsible Gaming" tab.

3
Choose a tool

Deposit limit, session timer, loss limit, or self-exclusion — set whichever tool you need.

4
Confirm

Enter a value or time limit and click "Save". Changes take effect immediately.

Need help? Chat with our support team in Bengali via 24/7 live chat — they'll walk you through the setup.

Protecting Minors at 99ab

99ab is for users aged 18 and over only. Allowing minors to open accounts or play is a direct violation of our core policy.

Date of birth is verified at registration. For large withdrawals, age verification via national ID is mandatory. If an account holder is suspected to be a minor, the account is suspended pending investigation.

If a parent believes their child is using 99ab, please email support@99ab.world directly. We will act promptly.

If children are in your household, use a strong password on your 99ab account and always log out when sharing a device.

Where to Get Help

If gaming ever becomes a problem, 99ab's support team is always here. But sometimes professional help may also be needed.

  • 99ab Live Chat: available 24/7, with support for self-exclusion and limit setup
  • Email: support@99ab.world — all requests related to gaming addiction are handled with full confidentiality
  • Talk to a family member or a trusted friend — sharing a problem makes it lighter
  • Seek professional mental health support if needed

Gaming is for entertainment — not a livelihood. If things feel like they're getting out of hand, don't wait to get help.

FAQs

Two quick answers about gaming and rewards

When you win a bet or game on 99ab, your winnings are credited to your account wallet instantly — usually within seconds of the result being confirmed. You can then submit a withdrawal request whenever you're ready. Transfers to bKash or Nagad typically take 1 to 4 hours. For verified (KYC-approved) accounts, the process is faster and can often be completed within 30 minutes. For larger wins such as jackpots, additional time may be needed for security verification — this is entirely for your protection. In such cases, our support team will reach out proactively to guide you through the process.

After registering at 99ab, a welcome bonus is available on your first deposit. In most cases, no separate promo code is needed — the bonus is automatically credited to your wallet once your first deposit goes through. Occasionally, special campaigns may require a code; in that case, enter it in the "Promo Code" box during registration or on the deposit page. A minimum deposit amount is required to qualify, and the bonus comes with its own wagering conditions. Full details are available in the "Promotions" section. If the bonus doesn't appear after your first deposit, reach out via live chat — the support team will look into it and sort it out.

Play Responsibly, Play Happily

Register at 99ab, set your limits, and enjoy gaming responsibly.

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